Terms of Service

Effective Date: February 18, 2026

These Terms of Service (“Terms”) govern your access to and use of the Chosen HQ website, platform, mobile applications, APIs, and related services (collectively, the “Services”) provided by Chosen HQ LLC (“Chosen HQ,” “we,” “us,” or “our”).

For information about how we collect, use, share or otherwise process personal information about you, please see our Privacy Policy.

By registering for, signing in and/or otherwise using our Services, you agree to these Terms in its entirety.

We may modify these Terms from time to time at our sole discretion and in case of any material adverse modifications, we will inform you about such the same, either by sending an email or by providing a notice through an in-product notification and updating the date at the top of these Terms.

If you have any questions about these Terms or our Services, please contact us at contact@chosenhq.com

1. Eligibility and Authority

The Services are intended for business and organizational use only. You must be at least 18 years old and have the authority to bind the entity you represent. If you use the Services on behalf of an organization, you represent and warrant that you are authorized to do so.

2. Account Registration and Use

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Accounts are for authorized users only and may not be shared between individuals.

You agree to provide accurate and complete information and to keep your account information up to date.

3. Services and Modifications

Chosen HQ provides software and services related to recruiting, hiring, and talent operations, including associated APIs and documentation. The Services may evolve over time, and features may be added, modified, or removed.

We may update, modify, suspend, or discontinue any part of the Services for business, technical, or legal reasons. Where commercially reasonable, we will provide advance notice of material changes. We are not liable for any modification, suspension, or discontinuation of the Services, provided such actions are taken in accordance with these Terms.

4. Acceptable Use

You agree to use the Services only for lawful business purposes and in compliance with these Terms and all applicable laws.

You agree not to:

• License, sublicense, sell, resell, rent, lease, or commercially exploit the Services except as expressly permitted
• Reverse engineer, decompile, disassemble, or attempt to derive source code or underlying models or algorithms
• Circumvent security features, access controls, or usage limits
• Interfere with or disrupt the integrity, availability, or performance of the Services
• Upload, transmit, or process content that is unlawful, infringing, defamatory, discriminatory, or abusive
• Use the Services to store or process highly sensitive personal data (such as government identifiers, health data, or biometric data) unless expressly agreed in writing
• Use automated means to scrape, crawl, or extract data from the Services without authorization

We may monitor usage for security and compliance purposes and may suspend or terminate access if we reasonably believe these restrictions are violated.

5. Customer Data

You retain ownership of all data you submit to the Services (“Customer Data”). You grant Chosen HQ a limited right to process Customer Data solely to provide, secure, and improve the Services in accordance with these Terms, our Privacy Policy, and any applicable Data Processing Agreement (DPA).

You represent that you have all necessary rights and consents to provide Customer Data to Chosen HQ and to allow us to process it as described.

6. Third-Party Services

The Services may integrate with third-party products or services. Your use of third-party services is subject to their own terms and policies. Chosen HQ is not responsible for third-party services or their availability.

7. Fees, Subscriptions, and Payment

Certain features of the Services require payment. Fees, subscription plans, usage limits, billing cycles, and subscription terms will be set forth in an order form, pricing page, or other agreement between you and Chosen HQ.

Unless otherwise stated in writing:

• Fees are billed in advance and are non-refundable
• Subscriptions renew automatically for successive terms of equal length unless canceled prior to renewal
• You authorize us or our payment processors to charge your payment method for applicable fees
• You are responsible for all applicable taxes, duties, or governmental charges, excluding taxes based on our net income

Failure to pay fees when due may result in suspension or termination of access to the Services.

8. Intellectual Property

Chosen HQ and its licensors retain all rights, title, and interest in and to the Services, including all software, documentation, trademarks, and technology. These Terms grant you a limited, non-exclusive, non-transferable license to use the Services during the applicable subscription term.

Feedback you provide may be used by Chosen HQ without restriction or obligation.

9. Confidentiality

Each party may receive confidential information from the other. Confidential information must be protected and used only for purposes related to these Terms. Confidentiality obligations survive termination.

10. Privacy and Data Protection

Our collection and use of personal data are governed by our Privacy Policy. Where applicable, processing of personal data on behalf of customers is governed by a Data Processing Agreement.

11. Suspension and Termination

You may terminate your account or subscription in accordance with the applicable subscription terms or order form.

We may suspend or terminate your access to the Services, with or without notice, if:

• You materially breach these Terms or any applicable order form
• Fees are overdue
• Your use of the Services poses a security, legal, or operational risk
• We are required to do so by law

Upon termination or expiration:

• Your right to access and use the Services will immediately cease
• Outstanding payment obligations will become immediately due
• We may delete or return Customer Data in accordance with our agreements and applicable law

Sections that by their nature should survive termination, including intellectual property, confidentiality, disclaimers, limitation of liability, indemnification, and governing law, will survive.

12. Disclaimer of Warranties

The Services are provided “as is” and “as available.” To the maximum extent permitted by law, Chosen HQ disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be uninterrupted or error-free.

13. Limitation of Liability

To the maximum extent permitted by law, Chosen HQ shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, data, or business interruption.

Our total liability arising out of or related to the Services shall not exceed the amount paid by you to Chosen HQ in the twelve (12) months preceding the claim.

14. Indemnification

You agree to indemnify and hold harmless Chosen HQ from claims arising out of:

• Your use of the Services
• Your violation of these Terms
• Your Customer Data or breach of applicable law

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict of laws principles.

You agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction and venue in such courts.

16. General Terms

These Terms, together with the Privacy Policy and any applicable order forms, constitute the entire agreement between you and Chosen HQ.

If any provision is held unenforceable, the remaining provisions will remain in effect. Failure to enforce any provision is not a waiver.

We may update these Terms from time to time. Continued use of the Services after changes become effective constitutes acceptance.

17. Contact Information

Chosen HQ LLC
Email: contact@chosenhq.com